::: Intelligent Conveyor System
Conveyors · Vertical Lifts · Continuous
· Custom Control Panels · Complete System
Integration · PLC · A-C DC Drives
::: Contact Information
5616 14th Avenue
Brooklyn NY 11219
Phone: 718 851 5224
::: Intelligent Conveyor System Built For B&H Photo
B&H of New York City, NY has been serving imaging markets for
more than twenty-five years and is a leading mail-order source for
photo, video, pro audio and digital photography equipment and supplies.
Through all those years their goal has been to deserve the trust of
their customers. To do this they knew they would have to offer competitive
pricing, along with being determined to combine honest and helpful
dealings with the best service before, during, and after the sale.
Knowing that professional photographers are justifiably the most demanding
customer group they serve, and knowing that their repeat business
would be essential to their success, they adopted the phrase "The
Professional's Source" to describe it's business focus and used
it as a promise they are dedicated to keeping. They understand that
long - term customer satisfaction depends on the ability to maintain
a knowledgeable and courteous customer service satisfied by the best
support systems. And an important part of that support system was
the order fulfillment system in full view of the customer and is located
at its Ninth Ave. superstore in Manhattan, NY.
H sought out the expertise of consultant Ervin Hoffer of Hoftronics
Corp. Brooklyn, NY. Mr. Hoffer teamed up with Morteza Mortazi from
Intelligent Package Systems (IPS) of Dallas, TX. and Itoh Denki
USA to devise a solution to B&H's predicament.
answer consisted of removal of the old conveyor system and replacing
it with a state of the art zero pressure accumulation conveyor utilizing
Itoh Denki's 24-volt DC model PM486FS motorized rollers. The noise
reduction was a drastic change along with the clean, safe, efficient
benefits of the Power Moller.
used were Itoh Denki Right Angle Transfers or RATS. to replace existing
pneumatic pushers which where noisy and unsafe. These RATS use Itoh
Denki Power Moller components for the lift and transfer operations.
These are the same features of our motorized rollers which include
quite operation, safe use and dependability. With the new system
orders are generate when customers, discussing a product with a
sales representative, would like to review the item. The sales representative
can then advise the stock room, which is in the lower floor. Product
is then placed in plastic totes with its unique bar-code and raised
to the showroom via lifts. The product then is conveyed on ZPA conveyor
under the sales counter and transferred using the same bar-code
identification (which also contains the salespersons location) to
the respective sales representative via the Itoh Denki RATS. The
customer can then view the product. If it meets with approval, the
tote with the product is then conveyed to the checkout / pick up
area. After payment the customer can then obtain their merchandise.
This allows for an efficient, fast, safe, and secure method of purchasing.
It is a daily reminder that B&H gives every customer and every
visitor the kind of respect and dependable assistance that would
please a professional. Millions of satisfied customers are testimony
to the success of their efforts. Itoh Denki USA Inc. is pleased
to team up with Hoftronics and IPS to provide B&H a professional